312-75無料問題集「EC-COUNCIL Certified EC-Council Instructor (CEI)」

質問 1

Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

（A）Role play in which the instructor plays the help desk technician

（B）Reading assignments on the subject of customer relations

（C）A lecture presented on the basic principles of customer relations

（D）Role play in which the student plays the help desk technician

正解：B 解答を投票する

質問 2

Which one of the following statements is TRUE about auditory learners?

（A）They use color highlighters and take notes by drawing pictures.

（B）They benefit from having outlines, agendas, and handouts for reading and taking notes.

（C）They are hands-on learners.

（D）They react well to scenarios and stores.

（E）They tend to lose interest if there is little or no external stimulation.

正解：D 解答を投票する

質問 3

As an instructor it is very important that you demonstrate excellent personal sell-esteem. Select two ways of demonstrating this in class: (Select two)

（A）Ask overhead questions.

（B）Allow for positive differences of opinion within the classroom.

（C）Ask directed questions.

（D）Purchase the students pizza on the first day of class.

（E）Invite and be open to having students share experiences that may be different from the instructors.

正解：A、E 解答を投票する

質問 4

The most important reason an instructor must establish and maintain credibility is:

（A）Students rail not be open to learning course objectives if they do not fully accept the instructor credibility.

（B）Students need a role model.

（C）Students are less likely to make personal attacks on the instructor.

正解：A 解答を投票する

質問 5

During a group discussion, a learner asks how the content being discussed would apply to a situation she described from her own workplace. Which is the best way for the instructor to handle the situation?

（A）The instructor encourages the group to discuss how they might handle the situation the learner describes

（B）Gather more information on the situation before responding

（C）The instructor asks the learner how she thinks it applies to her situation

（D）The instructor should tell the learner how the content applies in a more generic situation.

正解：A 解答を投票する

質問 6

Which of the following are TRUE concerning instructor credibility? (Select two)

（A）Adult learners automatically grant credibility to individuals in position of authority or responsibility.

（B）Instructor credibility can be gamed or lost through words or actions.

（C）Adult learners may not perceive value in learning without instructor credibility.

（D）Instructor credibility is only important at the beginning of a course.

正解：B、C 解答を投票する

312-75 無料問題集「EC-COUNCIL Certified EC-Council Instructor (CEI)」

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