3301 無料問題集「Avaya Aura Contact Centre Maintenance & Troubleshooting」

（A）The Dashboard refreshes every 10 seconds by default.

（B）The Dashboard update requires clicking on the Refresh button.

（C）The Dashboard update requires clicking on the Update button.

（D）The Dashboard refreshes every 5 seconds.

（E）The Dashboard refresh rate is configurable from 1-360 seconds.

（A）.NET 3.5 Service Pack 1 is not installed on the agent's computer.

（B）The agent's web browser is not set for the correct character encoding.

（C）Internet Explorer is not set as the default browser on the agent's computer.

（D）The agent has not been granted "open E-mail Attachments" rights in Contract Center multimedia (CCMM).

（A）TLS

（B）AML

（C）SIP

（D）H.323

（E）TCP

（A）Use the "Auto-Suggest Promotion" tool in CCMM Administration to promote auto-suggestions auto-responses based on the percentage of contacts for which each auto-suggestion was selected.

（B）Run a "Contact Summary" report in Historical Reporting on the CCMA server and create auto-responses based on the most frequently-occurring e-mail contact topics in the report.

（C）Enable "Keyword Reporting" for e-mail contacts in the "E mail" tool in Contact Center Multimedia (CCMM) Administration, then use the "Keyword Frequency" tool to determine which keywords would be used to trigger new auto-responses.

（D）Run ,1 "Contacts is Closed by Auto Suggestion, top 5" historical report from the "Multimedia" folder in Historical Reporting on the Contact Center Manager Administration (CCMA) server, and auto suggestion keywords and responses from the report to create new e-mail auto-respect.

（A）Contact Summary report

（B）Contact Treatment report

（C）Contacts Details report

（D）Contacts Received by Skillset report