3313無料問題集「Avaya Aura® Contact Center Maintenance and Troubleshooting」

質問 1

In a sip-enabled Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

（A）SIP Gateway manager

（B）Avaya Aura Media server

（C）Session Manager

（D）Contact center Media services

正解：D 解答を投票する

質問 2

While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?

（A）Create a ZIP archive of all files in D:\Avaya\Logs\CCT.

（B）Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.

（C）Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot

（D）The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.

正解：B 解答を投票する

質問 3

A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.
On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs?
(Choose three.)

（A）SIP URI

（B）CSTA/TR87 Call ID

（C）Customer Phone Number

（D）SIP Call Log ID

正解：B、C、D 解答を投票する

質問 4

A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?

（A）The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.

（B）The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.

（C）The Domain User Name has already been mapped to an existing CCT agent.

（D）The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.

正解：D 解答を投票する

質問 5

Which Avaya Aura Contact Center (AACC) support document will help you verify the Platform Vendor Independent (PVI) supported hardware?

（A）Avaya Aura Contact Center and Avaya Aura Unified Communications Solution Description

（B）Avaya Aura Contact Center Overview and Specification

（C）Avaya Aura Contact Center commissioning for Avaya Aura Unified Communications

（D）Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration

正解：D 解答を投票する

質問 6

Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)

（A）CCMS_ASM

（B）11S Access logs

（C）CCMS_SGM_SipMessages

（D）AAMS Sip message logs

正解：C、D 解答を投票する

質問 7

In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?

（A）When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.

（B）WebLM is configured on the AAMS to provide the required license keys.

（C）When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.

（D）Contact Center Manager Administration (CCMA) supplies license keys as required.

正解：D 解答を投票する

3313 無料問題集「Avaya Aura® Contact Center Maintenance and Troubleshooting」

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