3314無料問題集「Avaya Aura® Experience Portal with POM Implementation and Maintenance」

質問 1

Which three roles are "templated" roles in Avaya Aura Experience Portal (AAEP)? (Choose three.)

（A）Security Manager

（B）Auditor

（C）Privacy Manager

（D）User Manager

（E）Supervisor

正解：A、B、D 解答を投票する

質問 2

Which component in Proactive Outreach Manager (POM) is responsible for defining the rules at the address or agent level, and evaluates them before the call attempts?

（A）Campaign Director

（B）POM Web Services

（C）POM Driver

（D）Rule Engine

正解：D 解答を投票する

質問 3

On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.
When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)

（A）Priority of the job task

（B）Agents with the longest idle time are reserved for an eligible job

（C）Agent skill level

（D）Priority of calls in the queue

正解：A、C 解答を投票する

質問 4

Which component of the Proactive Outreach Manager (POM) solution supports load balancing, even in a multi-server installation?

（A）Campaign Director

（B）POM Database Server

（C）Rule Engine

（D）Campaign Manager

正解：D 解答を投票する

質問 5

In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)

（A）Exit Reason

（B）Re-queue Reason

（C）Failure Reason

（D）Abandon Reason

正解：A、B 解答を投票する

質問 6

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

3314 無料問題集「Avaya Aura® Experience Portal with POM Implementation and Maintenance」

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