次の認定試験に速く合格する!
簡単に認定試験を準備し、学び、そして合格するためにすべてが必要だ。
(A)Agent Selection (EAS)
(B)Call Management System (CMS)
(C)Service Level Maximize
(D)Hunt Group
(E)Advocate
(A)Feature Access Codes (FACs)
(B)Business Advocate (BA)
(C)Dial Access Plans
(D)Skill Assignment
(A)Can be shared with multiple CM's
(B)TDM Interfaces for digital and analog stations and trunks
(C)High Availability
(D)Virtualization
(E)Has the capacity of up to 10OO AAMS
(A)The call will be routed to 2049
(B)The call will be routes to 2048
(C)The call will be disconnected
(D)The call will queue to skill 1
(A)The SET command allows variables to be manipulated using arithmetic and string operators
(B)The SET command allows a group of variables to follow a specific pattern
(C)The SET command reassigns variables to new values during the process of a vector
(D)The SET command allows you to place calls in a particular queue
(A)Create a class of restriction (COR) for calling privileges.
(B)Create a class of service (COS) for the dialing features.
(C)Create a class of restriction (COR) for the feature access code.
(D)Create a class of service (COS) for a collection of feature access codes.
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