7765X無料問題集「Avaya Workforce Optimization Select Implementation and Support」

質問 1

Which report will help Supervisors view the Evaluations scores for their team, for the last 6 months?

（A）Evaluation Details

（B）Evaluation Trend

（C）AHT Trend

（D）Evaluation Summary

正解：D 解答を投票する

質問 2

In Employee Manager, which Bulk Action is not possible?

（A）Bulk Change the Supervisor Association

（B）Bulk Change of Privileges

（C）Bulk Change of Queue Association

（D）Bulk Change the Recording Configuration

正解：A 解答を投票する

質問 3

Where can you create data partitioned Organization Unit types, and how many can be created?

（A）Tenant Administration, 1

（B）System Configuration, 2

（C）Asset Management, 2

（D）AWFOS, 1

正解：A 解答を投票する

質問 4

How can a user automate the process of assigning evaluation tasks for specific weekday(s)/week?

（A）by modifying the application that randomly decides the weekday

（B）by clearing all Adhoc evaluations

（C）by setting up an evaluation plan

（D）by changing the distribution pool

正解：C 解答を投票する

質問 5

Which integration is not supported with Avaya Aura Contact Center?

（A）CS1000 - Passive

（B）CS1000 - Active

（C）CM - Active and Passive

（D）IP Office

正解：C 解答を投票する

質問 6

Which two ACD integrations are allowed with IP Office? (Choose two.)

（A）Avaya Call Center Elite

（B）Avaya Contact Center Select

（C）Avaya IP Office Contact Center

（D）Avaya Aura Contact Center

正解：A、C 解答を投票する

質問 7

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

（A）by using Desktop Monitor > Learning Console

（B）by utilizing the API calls provided by a third party

（C）by manually entering into MS Excel and import back into application

（D）by managing the Tags feature in the application

正解：A、D 解答を投票する

7765X 無料問題集「Avaya Workforce Optimization Select Implementation and Support」

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