C-C4H51-2405 無料問題集「SAP Certified Associate - Implementation Consultant - SAP Service Cloud」

What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.

正解:A、C、E 解答を投票する
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

正解:C、D 解答を投票する
You have configured the service level agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for this?
Note: There are 2 correct answers to this question.

正解:B、D 解答を投票する
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

正解:A、C、D 解答を投票する
Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2 correct answers to this question.

正解:A、C 解答を投票する
What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

正解:A、D 解答を投票する
Which of the following apply to time recording? Note: There are 3 correct answers to this question.

正解:A、C、D 解答を投票する
When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.

正解:A、C 解答を投票する

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