C2010-637 無料問題集「IBM Requirements Management with Use Cases - Part 2」
Given: Consider the following set of initial user requests from a telephone company about a new customer service system: * The telephone company customer service system shall be able to record and answer questions about telephone installations. * When a customer requests a new telephone, the service representative shall record the customer's name, address, assigned phone installer, and a projected time of the installation. * After installation is complete, start time and duration of installation are recorded. * Start time shall include the year, month, day, hour, and minute. What is the most appropriate name for one of the use cases in this software system?
正解:B
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Given: Consider the following set of initial user requests from a telephone company about a new customer service system: * The telephone company customer service system shall be able to record and answer questions about telephone installations. * When a customer requests a new telephone, the service representative shall record the customer's name, address, assigned phone installer, and a projected time of the installation. * After installation is complete, start time and duration of installation are recorded. * Start time shall include the year, month, day, hour, and minute. What is the most appropriate name for one of the use cases in this software system?
正解:B
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