CMQ-OE無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

質問 1

Which of the following sets of elements describes the key phases of a ship-to-stock (STS) system?

（A）Forecasting, scheduling, inventory

（B）Candidacy, qualification, maintenance

（C）Quality, cost, delivery

（D）Value streams, added value, waste

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Process control feedback loops are used to measure the

（A）amount of time a process takes

（B）defects venerated by a process

（C）actual performance of a process

（D）efficiency of employee processes

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

According to the Taguehi loss function, which of the following statements is true about total quality costs?

（A）They increase with sales volume.

（B）They decrease with employee training.

（C）They increase with employee training.

（D）They decrease as they approach target value.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

The quality manager of a 250 employee bottling plant has been successful in using job enrich h to imp quality improvement on the production line. The company president is impressed with the gains made through this process and wants to expand the concept throughout the company to inspire all employees to focus on quality.
The president asks the quality manager to make a presentation to management on this topic. What is the critical point the quality manager should emphasize?

（A）Job enrichment will be quickly implemented

（B）Management will remain at the top of the organization structure

（C）Employees will need to be cross trained

（D）Empowerment takes a high level of sustained commitment for years

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

A project manager should work with the project team to develop the master plan and schedule in order to ensure that the team members are

（A）able to improve their skills for future projects

（B）motivated to work on subsequent projects

（C）aware of the project scope

（D）able to lead any follow-up projects

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A quality manager wants to provide problem-solving training to the company's line employees so they can identify and solve problems in their work areas. Which of the following training scenarios will best meet the quality manager's objectives?

（A）

（B）

（C）

（D）

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Which of the following tools is used to help organize the output from a brainstorming session?

（A）Interrelationship digraph

（B）Affinity diagram

（C）Tree diagram

（D）Activity network diagram

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

Which of the following are considered key processes in managing quality?

（A）Quality control, planning, and improvement

（B）Root cause analysis, corrective- action, and preventive action

（C）Process capability, rework costs, and customer satisfaction

（D）Internal, external, and product audits

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

In order to promote effective quality improvements throughout an organization. management should do which of the following?

（A）Publish a quality newsletter, and distribute posters and signs

（B）Begin each management status meeting with a financial review of quality

（C）Maintain an open-door management style

（D）Given employees opportunities to make decisions and solve problems

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Which of The following graphs indicates a positive correlation between two sets of data?

（A）

（B）

（C）

（D）

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

Which of the following tools should HR use to monitor the number of hours lost due to worker absenteeism?

（A）Flowchart

（B）Time plot

（C）Pareto chart

（D）Activity network diagram

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

To resolve inherent conflicts that arise from multiple customer requirements, an organization should use

（A）design of experiments

（B）quality function deployment

（C）total quality management

（D）six sigma methodology

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

Design for six sigma most commonly uses which of the following tools?

（A）Process decision program chart

（B）5 whys

（C）DOE

（D）Root cause analysis

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

Which of the following training topics is important for a company's staff members but not for senior management?

（A）Statistical process control

（B）Company-wide quality policies

（C）The role of senior management in quality

（D）Six sigma concepts

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 15

Team-building activities should be implemented immediately after the team

（A）member conflicts start to surface

（B）members have been selected

（C）emerges from the forming stage

（D）training is completed

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 16

According to the chart above which statement regarding causation is true?

（A）There is not a clear indication of what is causing the improvement in cither factors

（B）Time is causing the stagnation in market share and the improvement in customer satisfaction

（C）The stagnation in market share is causing the improvement in customer satisfaction

（D）The improvement in customer satisfaction is causing the stagnation in market share

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

CMQ-OE 無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

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