CMQ-OE無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

質問 1

At a minimum, self-directed work teams should be authorized to

（A）monitor their own processes

（B）establish relevant procedures

（C）eliminate or reduce variation

（D）expand the scope of their responsibility

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Which of the following tools should HR use to monitor the number of hours lost due to worker absenteeism?

（A）Flowchart

（B）Time plot

（C）Pareto chart

（D）Activity network diagram

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

Team ground rules are generally established during which of the following stages of team growth?

（A）Performing

（B）Forming

（C）Storming,

（D）Norming

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

The quality manager for Acme Company has been asked by Sloan Tools, a neighboring company, to provide Sloan employees with the same SPC training that Acme developed and uses for its employees. Sloan operates in a different industry from Acme but believes that its employees can benefit from the SPC training. In this situation, the Acme quality manager should take which of the following actions?

（A）Accept the offer, since Sloan is not a competitor

（B）Discuss the otter with Acme management, since the training was developed by Acme

（C）Turn down the offer to avoid any actual or perceived conflict of interest

（D）Accept the offer as an opportunity to gain knowledge that will ultimately benefit Acme

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?

（A）Quantity, price, and delivery

（B）Quantity, cost, and availability

（C）Quality, cost, and delivery

（D）Quality, price, and capacity

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A company's area director is upset that quality levels have not improved since a quality training session was held a month ago. The area director tells the quality manager to schedule additional training as soon as possible In response the quality should do which of the following first?

（A）Ask the trainers to redesign the content of the training before delivering it again

（B）Discuss with the trainer's possible reasons why the quality levels have not improved

（C）Ask the trainers for data showing the impact their course has had on quality levels at other companies

（D）Explain to the employees who were trained a month ago the importance of improving the quality levels

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

An organization should use which of the following resources as guidance on quality-related issues?

（A）Quality assurance requirements

（B）Process capability studies

（C）Hoshin planning

（D）Quality policies

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

In order for metrics to be useful in measuring quality projects and initiatives, the metrics must be

（A）able to qualify all aspects of a process

（B）derived from a large population

（C）presented in a way that allows actions to be taken

（D）used to establish acceptability limits for a product

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

To communicate effectively, managers must understand that their own culture is

（A）not the only culture

（B）not relevant in the workplace

（C）the subordinate culture

（D）the dominant culture

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Which of the following is an example of an operating expense?

（A）Purchased pans

（B）Labor

（C）Inventory

（D）Raw materials

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

One method to monitor perf and determine actions to satisfy customers is the use of balanced scorecards.
While there are many perspectives to consider in a scorecard, what is a good set to start with?

（A）Human resources, information systems, production, supplier

（B）Financial targets, customer goals, competitor strengths, supplier performance

（C）Mission, vision, values, business strategy

（D）Financial target, customer goals, internal activities, learning and growth of organization

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

In project management, the sequence of activities that represents the longest period to finish the project is known as the

（A）pessimistic time

（B）slack Time

（C）optimistic time

（D）critical path

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

CMQ-OE 無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

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