CPHQ無料問題集「NAHQ Certified Professional in Healthcare Quality Examination」

質問 1

Which of the following is the quality professional's first step prior to implementing a new infection prevention protocol in the clinic?

（A）Solicit support from key stakeholders.

（B）Develop a communication plan.

（C）Implement an audit process.

（D）Create an education program around the protocol.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Which tool Is used to Identify resources needed to complete a project?

（A）value stream man

（B）control chart

（C）cause-and-effect diagram

（D）SIPOC diagram

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

Leadership at a facility reviewed and revised business process activities following staff layoffs. The activities were carefully planned, communicated, and implemented according to the plan. One year later, the business is stable but staff morale is very low. Based on the concepts of change theory, this is most likely due to:

（A）Leadership who were not immersed in the change process

（B）Late adopters who are resistant to change

（C）A failure to address the needs of the staff who were retained

（D）The revision of business processes

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A skilled nursing facility has implemented a process to address delays in diagnostic test result availability to the ordering provider. Which of the following measurements will best document improvement in this process?

（A）average length of stay

（B）provider satisfaction

（C）turnaround time

（D）lost specimen rate

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Secondary prevention Is Primarily Intended to

（A）focus on early detection and treatment of disease.

（B）eliminate risk factors for a disease.

（C）prevent disease or disease process.

（D）reduce moderate disability associated with advanced disease.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

Members of a performance improvement team voice complaints about not having as much decision-making authority as they expected. Which of the following should be developed to decrease the likelihood of such complaints?

（A）affinity diagram

（B）interrelationship diagram

（C）project checklist

（D）team charter

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Which of the following is the appropriate group to review care delivered by an individual physician to a patient who suffered a serious adverse event?

（A）quality council

（B）bioethics committee

（C）governing body

（D）peer review committee

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

A facility Is reviewing their quality program for compliance with the Centers for Medicare and Medicaid Services (CMS) Conditions of Participation. Which of the following Is the most Important factor in program compliance?

（A）coordination by a full-time healthcare quality professional

（B）Integration into each department and service of the facility

（C）poor improvement outcomes monitored for an additional 12 months

（D）12 months of data for each project

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

Which of the following is an example of improving primary prevention strategies?

（A）Setting parameters for non-compliant diabetic patients needing nutrition referrals

（B）Providing free flu vaccinations at the local community center

（C）Assessing rehabilitation utilization rates for total hip replacement patients

（D）Reducing time from stroke diagnosis to inpatient admission

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Which of the following is the best example of a non-value added step in the healthcare environment?

（A）medication administration workaround

（B）medication verbal order read-back

（C）medication double checks

（D）medication reconciliation at transfer

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

Prior to implementing a new patient service, the healthcare quality professional should recommend

（A）performing just-in-time staff safety training.

（B）conducting a root cause analysis (RCA).

（C）initiating a failure modes and effects analysis (FMEA).

（D）developing a safety monitoring checklist.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

Performance Improvement plans are most successful when linked first with

（A）bylaws.

（B）organizational structure.

（C）core values.

（D）strategic goals.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

A healthcare organization has recently launched a diabetes center of excellence to address the needs of its patients with advanced diabetes. The implementation of this program would fall into which of the following types of prevention?

（A）quaternary

（B）primary

（C）tertiary

（D）secondary

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

A department director has been asked to compare the productivity of the department with the productivity of similar departments at other facilities. Which of the following Is the first step of this project?

（A）Review department Job descriptions with another facility of similar size.

（B）Conduct a search on the Internet for guidelines.

（C）Determine which processes will be evaluated,

（D）Monitor the work flow in the department for at least six months.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 15

Which of the following is the most effective method to identify adverse events that cause harm to patients?

（A）benchmarking

（B）using patient satisfaction surveys

（C）employing trigger tools

（D）conducting a failure mode and effects analysis

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 16

A healthcare organization had three medication incidents associated with narcotics. None of the events led to permanent loss of function or death, but could be considered near misses. Which of the following would be the best tool to use to identify influencing factors?

（A）report from electronic health record (EHR)

（B）nominal group technique

（C）proactive risk assessment

（D）root cause analysis (RCA)

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 17

The consensus-building group of diverse stakeholders who reviews and endorses measures for public reporting in the U.S. is known as the

（A）Institute of Medicine (IOM)

（B）Center for Medicare and Medicaid Services (CMS)

（C）National Quality Forum (NQF)

（D）Agency for Healthcare Quality and Research (AHRQ)

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 18

Which of the following actions best illustrates an organization has begun the work necessary to achieve the Malcolm Baldrige Award?

（A）creating a team to revise operations to conform to the Malcolm Baldrige criteria

（B）evaluating current operations against the ISO standards

（C）reviewing the Malcolm Baldrige criteria to determine organization alignment

（D）demonstrating wide-spread integration of Lean principles

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 19

To evaluate outcomes, an ambulatory/outpatient care unit should analyze:

（A）Delays in obtaining laboratory results

（B）Admissions to the hospital

（C）Time of surgeries

（D）Canceled surgeries

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

CPHQ 無料問題集「NAHQ Certified Professional in Healthcare Quality Examination」

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