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CRT-101 無料問題集「Salesforce Certification Preparation for Administrator」

ページ: 1 / 14
トータル 250 問

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質問 1

DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers

（A）Email-to-Case

（B）Case Escalation

（C）Case Queues

（D）Web-to-Case

正解：A、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?

（A）Perform periodic data job to update campaign records.

（B）Create a roll-up summary field on Opportunity to Campaign.

（C）Design a standard Campaign report and add the value Won Opportunities in Campaign field.

（D）Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?

（A）Data Export Wizard.

（B）Data Import Wizard.

（C）Data Export Wizard.

（D）Data Loader.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?

（A）Utilize a flow to identify the correct queue and assign the case.

（B）Use a custom email services to set the owner of the case upon creation.

（C）Configure Email-to-Case so emails are delivered to the correct queue

（D）Create an Escalation Rules to send cases to the correct queue.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers

（A）Restrict U2F Security Keys on the user's profile to enforce login hours.

（B）Assign single sign-on to a permission set to allow users to log in when outside the network.

（C）Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

（D）IP address restrictions are set on the profile or globally for the org.

正解：A、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?

（A）Email Alerts

（B）Assignment Rules

（C）Auto-Response Rules

（D）Knowledge Articles

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.
What are two considerations when installing a managed package in a sandbox?
Choose 2 answers.

（A）Install for Admins Only will be the only Install option available.

（B）Any metadata changes to the package have to be recreated in production.

（C）The installation link has to be modified to test.saiesiorcc.com.

（D）The package will be removed any time the sandbox is refreshed.

正解：C、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of CEO is created, the contact's account record gets updated with the CEO's name.
Which feature should an administrator use to implement this request?

（A）Process Builder

（B）Validation Rule

（C）Workflow Rule

（D）Quick Action

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.
Which automation tool should an administrator use?

（A）Flow builder

（B）Workflow rule

（C）Approval process

（D）Validation rule

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?

（A）Create one sales process. Create one record type and three page layouts.

（B）Create three sales processes. Create three record types and one page layout.

（C）Create three sales processes. Create three record types and three page layouts.

（D）Create one sales process. Create three record types and three page layouts.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?

（A）Roll-up summary

（B）Cross Object formula

（C）Master-detail field

（D）Lookup field

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

Which tool should an administrator use to review recent configuration changes made in their org?

（A）Critical Updates

（B）Setup Audit Trail

（C）Field History Tracking

（D）Debug logs

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

AW Computing would like to improve its Case Lightning record page by including:
* A filtered component to display a message in bold font when a case is saved as acriticalrecord type.
* A quick way to update the account status from the case layout.
Which two components should an administrator use to satisfy these requests?
Choose 2 Answers

（A）Related Record

（B）Related List

（C）Record details

（D）Rich text

正解：A、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?

（A）Assignment Rules

（B）Auto-Response Rules

（C）Email-to-Case

（D）Web-to-case

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 15

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.
How should the screen flow be distributed?

（A）Lightning page

（B）Home page

（C）Component Filter

（D）Page Layout

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 16

Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

（A）Object Permissions

（B）App Permissions

（C）Tab Settings

（D）Pig wide Defaults

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 17

Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.
Which two steps should the administration configure to meet this requirement?
Choose 2 answers

（A）Create a Custom Object for shoe design.

（B）Add a custom master detail field for shoe design on the Product Object.

（C）Configure a Custom Lookup Field for shoe design on the product object.

（D）Use the Standard Object for designs.

正解：A、B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 18

Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?

（A）Public groups to limit record types and sales processes for opportunities.

（B）Validation rules that ensure that users are entering accurate sales stage information.

（C）Separate record types and Sales processes for the different types of opportunities.

（D）Different page layouts that control the picklist values for the opportunity types.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 19

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?

（A）Geofence

（B）Geolocation

（C）Custom address

（D）External lookup

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

ページ: 1 / 14
トータル 250 問

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