CRT-251 無料問題集「Salesforce Certified Sales Cloud Consultant」
Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications.
Which step should be part of UC's plan to help drive adoption of Sales Cloud?
Which step should be part of UC's plan to help drive adoption of Sales Cloud?
正解:A
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Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
正解:C
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Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display.
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?
正解:B
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The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?
Which feature should the consultant recommend the sales team use?
正解:A
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Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?
正解:B
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The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads. Once the lead is converted, the sales team wants to see the number of retail locations related to their customers. The service team also wants to view this information.
What should the consultant do to meet this requirement?
What should the consultant do to meet this requirement?
正解:A
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