CSA 無料問題集「ServiceNow Certified System Administrator」

Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Department: HR
* Groups: ACME Manager
* Match All: Yes
In this example, what users would have access to this knowledge base?

What action will allow you to personalize layouts of columns in a list?

What do you call any component that needs to be managed in order to deliver services?

解説: (JPNTest メンバーにのみ表示されます)
Group records are stored in which table?

解説: (JPNTest メンバーにのみ表示されます)
When creating a new notification, what must you define?
Choose 3 answers

正解:B、C、E 解答を投票する
A group is stored in which table?

The display sequence is controlled in a Service Catalog Item using which of the following?

What role enables someone to authorize a request, with no other permissions on the platform?

Which role can manage multiple knowledge bases?

解説: (JPNTest メンバーにのみ表示されます)
What framework can be used to manage the tables and Cis associated with a use case?

Which role(s) are required to impersonate a user?
Choose 2 answers

正解:D、E 解答を投票する
解説: (JPNTest メンバーにのみ表示されます)
What actions art taken to filter a long list of records to show only those which have "email" Short Description?

Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities' assignment group.
For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.
For Facilities, the item will be used for anyone in the company who needs room set up services.
However, both departments have their own service catalogs. What do you do, to support these requirements?

Which would NOT appear in the History section of the Application Navigator?

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