GCX-ARC無料問題集「Genesys Cloud CX: Architect Certification」

質問 1

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

（A）Approximate Wait Time

（B）Hold Music

（C）Play Estimated Wait Time

（D）Play Wait Time

正解：C 解答を投票する

質問 2

What browsers are supported for use with all Genesys Cloud features? (Choose two.)

（A）Internet Explorer

（B）Opera

（C）Safari

（D）Avant

（E）Firefox

（F）Chrome

正解：E、F 解答を投票する

質問 3

When creating a schedule, which of these frequency types are available for the Repeating event feature?
(Choose four.)

（A）Yearly

（B）Monthly

（C）Hourly

（D）Weekly

（E）Daily

（F）Quarterly

正解：A、B、D、E 解答を投票する

質問 4

The FindSkill() function is not case sensitive when performing a search.

（A）False

（B）True

正解：B 解答を投票する

質問 5

Which function is used as part of the decision to route to a different location based on the domain of the sender's email address?

（A）EmailAddressDomainPart()

（B）EmailAddressLocalPart()

（C）EmailAddressDomain()

（D）MakeEmailAddress()

正解：A 解答を投票する

質問 6

Select all the sections available to configure the global settings for a newly created flow. (Choose five.)

（A）Actions

（B）Dependencies

（C）Menus

（D）Data

（E）Speech Recognition

（F）Prompts

（G）Supported Languages

（H）Event Handling

正解：A、B、D、G、H 解答を投票する

GCX-ARC 無料問題集「Genesys Cloud CX: Architect Certification」

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