GCX-WFM 無料問題集「Genesys Cloud CX Workforce Management Certification」

（A）Adherence Tracker

（B）Real-Time Adherence View

（C）Queue Manager

（D）Schedule Monitor

（A）Add quality monitoring processes

（B）Configure adherence tracking settings

（C）Set up recurring call reports

（D）Establish management units within the business unit

（A）Trends in adherence deviations

（B）Agent adherence consistency

（C）Agent pay rates

（D）Weekly call volume changes

（A）Real-Time Adherence

（B）Forecast Modification

（C）Activity Code Editor

（D）Agent Scheduling

（A）Shift Configurator

（B）Activity Code Manager

（C）Schedule Editor

（D）Work Plan Editor

（A）Daily Paid Time

（B）Counts as Work Time

（C）Copy Shifts to Days

（D）Start Time is Relative to Shift Start

（A）Within the Management Unit Configuration

（B）Through the Business Unit Manager

（C）Via the Activity Code Editor in the Admin panel

（D）Directly in the Queue Settings

（A）Call Volume Reports

（B）Average Handle Time

（C）Forecast Editor

（D）Service Level

（A）Daily shift start and end times

（B）Activity codes for task identification

（C）Real-time adherence settings

（D）Agent skill level allocation

（A）Adherence Sync

（B）Adherence Matching

（C）Real-Time Monitoring

（D）Schedule Adherence Tracking