次の認定試験に速く合格する!
簡単に認定試験を準備し、学び、そして合格するためにすべてが必要だ。
(A)Ask the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.
(B)Offer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.
(C)Provide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.
(D)Explain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.
(A)Automated ticketing streamlines & expedites repairs with high-quality support
(B)Availability for purchase throughout the entire product lifecycle
(C)Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail
(D)Ability to monitor the entire customer fleet of HP and non-HP devices
(E)24x7 remote support in all countries where HP provides coverage
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