PL-600 無料問題集「Microsoft Power Platform Solution Architect」

You are designing an integration between an Azure SQL database and a model-driven app.
You have the following requirements:
- Audit updates to the data.
- Assign security role access to tables at the user level.
- Assign security role access to tables at the organization level.
- Enable change tracking.
- Add and update data.
You need to implement virtual tables.
Which two requirements can you meet by using virtual tables? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

正解:A、B 解答を投票する
A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party application.
The client has the following requirements:
- Manage all leads by using the Power Apps app.
- Create a lead in the Power Apps app when a user creates a lead in the third-party application.
- Update leads in the Power Apps app when a user updates a lead in the
third-party application.
- Connect to the third-party application by using an API.
You need to recommend strategies to integrate the Power Apps app and the third-party application.
Which three options can you use to achieve the goal? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

正解:A、C、E 解答を投票する
解説: (JPNTest メンバーにのみ表示されます)
Case Study 2 - Relecloud
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low- sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type.
Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
You need to recommend a feature that erases agent workloads and resolves reported issues.
What should you recommend?

解説: (JPNTest メンバーにのみ表示されます)
Hotspot Question
A company plans to use a combination of model-driven and canvas apps for data interaction and Power BI for data reporting.
The company has the following requirements:
- Share a canvas app with the auditor team.
- Ensure account balance values in Power BI are only viewable by the
investment team.
- Streamline user administration and role assignment.
You need to recommend a security component to use for each requirement.
Which security components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
Drag and Drop Question
You are a Microsoft Power Platform architect.
You need to design a process to transport configuration and test data from one environment to a separate environment.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解:
Drag and Drop Question
You are reviewing a list of business requirements submitted by a plumbing company.
The company has the following requirements:
- Send articles to technicians to allow technicians to help customers
resolve issues.
- Track work progress and inspections at customer sites.
- Schedule technicians for service appointments.
You need to recommend solutions to meet the customer's requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解:

Explanation:
Box 1: Dynamics 365 Field Service
Box 2: Dynamics 365 Field Service
Dynamics 365 Field Service helps to:
- Organize and track resolution of customer issues
- Keep customers updated with the status of their service call and when it's resolved Note: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
The Field Service application enables you to:
- Improve first-time fix rate
- Complete more service calls per technician per week
- Manage follow-up work and take advantage of upsell and cross sell opportunities
- Reduce travel time, mileage, and vehicle wear and tear
- Organize and track resolution of customer issues
- Communicate an accurate arrival time to customers
- Provide accurate account and equipment history to the field technician
- Keep customers updated with the status of their service call and when it's resolved
- Schedule onsite visits when it's convenient for the customer
- Avoid equipment downtime through preventative maintenance
Box 3: Dynamics 365 Field Service
Dynamics 365 Field Service: Schedule onsite visits when it's convenient for the customer.
Incorrect Answers:
Dynamic 365 Customer Voice empowers your organization to quickly collect and understand omnichannel feedback at scale to build better customer experiences.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-knowledge-management
You need to resolve the deployment plan issue.
What should you request?

A company has a Power Platform environment that connects to a third-party marketing application. The company reports that the data in the Power Platform lead table does not match data from the marketing application. Issues include:
- The owner data in the lead table and the third-party application do
not match.
- The Topic column has more information than the related record from
the marketing application.
- There are differences in how telephone numbers are formatted.
You need to determine which processes are causing the issues.
Which three processes may be causing the differences observed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

正解:A、C、E 解答を投票する
解説: (JPNTest メンバーにのみ表示されます)
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company plans to automate the expense approval process.
Users currently enter data into an on-premises SQL Server database.
You need to allow users to submit expenses from mobile devices.
Solution: Create a canvas app for expense data entry. Create a desktop flow. Create a cloud flow for approval and trigger the desktop flow to add data to the SQL Server database.
Does the solution meet the goal?

Case Study 2 - Relecloud
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low- sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type.
Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
You need to recommend a solution for agents when working with customers to make reservations.
What should you recommend?

解説: (JPNTest メンバーにのみ表示されます)
Drag and Drop Question
You are a Microsoft Power Platform solution architect capturing requirements for a national retail chain project.
The project has the following requirements:
- Retail employees must use the application on a company-provided
tablet device.
- The app must store data offline.
- Environment capacity must be monitored to ensure usage stays within
80 percent of available capacity.
- Apps are shared with security group teams for users to access.
You need to identify the project's functional and non-functional requirements.
How should you categorize the requirements? To answer, drag the appropriate categories to the correct requirements. Each category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解:
Drag and Drop Question
A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Ommchannel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
正解:

Explanation:
With Custom APIs, you can selectively choose which tables to expose to the integration systems.
This allows you to control which data is available for integration and reduces the risk of exposing sensitive data to unauthorized parties.
Custom Pages are not suitable for this requirement as they are designed to provide a custom user interface for Power Platform apps, rather than controlling data exposure.
Custom Pages allow you to create custom user interfaces for Power Platform apps that can display data from other systems through APIs or web services. By using a Custom Page, you can display the data hierarchy within Dynamics 365 without the need to store the data within Microsoft Dataverse.
Custom APIs are not suitable for this requirement as they are designed to expose data to other systems, rather than display data within Power Platform apps.
You are a Microsoft Power Platform architect designing a solution.
You must use a custom connector to integrate Power Automate with a data source.
You need to authenticate the connector with the data source.
Which three authentication methods can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

正解:B、C、D 解答を投票する
解説: (JPNTest メンバーにのみ表示されます)
You are designing a Microsoft Power Platform solution to help a company manage sales leads.
The solution has the following requirements:
- Ensure that users follow a predefined sales process regardless of the device that employees use to access the app.
- Respond to sales events by using organization-defined best practices.
You need to recommend a component for the app.
What should you recommend?

解説: (JPNTest メンバーにのみ表示されます)
Hotspot Question
You are designing a Microsoft Power Platform solution for a company.
Which components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:

Explanation:
Box 1: Business rule
You can create business rules and recommendations to apply logic and validations without writing code or creating plug-ins. Business rules provide a simple interface to implement and maintain fast-changing and commonly used rules.
Box 2: Javascript code
Prompt users to update each opportunity product cannot be done via power automate flow. It has to be done via JavaScript.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-create-business- rule
https://www.inogic.com/blog/2021/12/how-to-win-lose-dynamics-365-crm-opportunity-through- power-automate-flow/

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