SIAMP無料問題集「EXIN SIAM Professional」

質問 1

The CEO has asked SIAMRUS to assist in the Discovery and Strategy stage. Given this stage, SIAMRUS is not appointed as the service integrator yet. The first task assigned to SIAMRUS is to analyze the current ZYX services and service providers.
OUTSCO has refused to provide any information to SIAMRUS because they are a competitor SIAMRUS still needs information to create a baseline assessment What is the best approach for SIAMRUS to get the necessary information about OUTSCO and its services'?

（A）Analyze the current and historic OUTSCO related incidents recorded in the ZYXS service desk tool

（B）Review the OUTSCO contract and performance reports with the ZYXUK service delivery managers

（C）Rely on the analysis of services and providers included in the report prepared by the CIO

（D）Ask the ZYXH contract governance team to formally instruct OUTSCO to provide the information

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

ZYX has implemented a SIAM structure, appointing SIAMRUS as the service integrator.
The SIAM strategy is to consolidate to a smaller number of service providers over time as existing contracts expire Until then. ZYX wants all current service providers to be part of the SIAM ecosystem.
What should ZYX do?

（A）Put a clause in service provider contracts that SIAMRUS is acting on behalf of ZYX or negotiate themselves

（B）Communicate the SIAM strategy and instruct SIAMRUS to speak to all service providers to explain their role

（C）Draw up a collaboration agreement across all service providers setting out how they will work together

（D）Write to all the service providers informing them that SIAMRUS has been appointed as the service integrator

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

ZYXS has been appointed as the service integrator The CIO of ZYX would like to disband the IT Steering Group. She wants the former Product Development Forum to be expected to include representatives from every provider.
This new body will be known as the Services Steering Group (SSG). The responsibilities of the SSG will include approving the design and funding for new products and services and the supporting architectures, setting policies for related governance, and considering new technologies that can assist with achieving the goals of the ZYX corporate strategy. The SSG will be chaired by the ZYXS IT Director.
The representatives of the SSG must be empowered to take decisions on behalf of their organizations What type of structural element is this steering group*?

（A）Strategic governance board

（B）Working group

（C）Service design forum

（D）Tactical governance board

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

There are many factors that can influence the design of a SIAM model
Which factor will most influence the choice of the SIAM structure for ZYX?

（A）Multiple geographical locations of ZYX companies

（B）Capabilities of the staff working in the ZYX organizations

（C）Willingness of service providers to be part of the SIAM model

（D）The report and proposed SIAM strategy from SIAMRUS

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

ZYX has decided on their SIAM strategy and appointed SIAMRUS as the service integrator.
The decision has been made to consolidate services into four service groups (in order of proportion of the services)
-OUTSCO: service desk, desktop and laptop support services, networking, infrastructure support
-ZYXS bespoke application support and development
-ZYXD data centers and hosting
-BANKSCO: BCT and BNK application support
Services from all other current service providers will be transitioned into these service groups as their contracts expire After the service integrator has been onboarded, which of the providers should be onboarded as the first priority?

（A）O OUTSCO

（B）ZYXS

（C）O ZYXD

（D）O BANKSCO

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

ZYX has decided to use an external service integrator SIAMRUS has recommended that the SIAM transition project board has senior user representatives from both the ZYX retained capabilities and the service provider organizations. ZYXS will be an internal service provider.
What activity should ZYXS be responsible for in the senior user role?

（A）Represent the users from all ZYX companies on the project board

（B）Provide input into the acceptance criteria for toolsets

（C）Highlight resource gaps within the project that need resolution

（D）Ensure that the transition project meets the expected benefits

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

SIAMP 無料問題集「EXIN SIAM Professional」

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