Salesforce-AI-Specialist無料問題集「Salesforce Certified AI Specialist」

質問 1

Universal Containers (UC) needs to improve the agent productivity in replying to customer chats.
Which generative AI feature should help UC address this issue?

（A）Service Replies

（B）Case Escalation

（C）Case Summaries

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses.
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?

（A）Work Summaries

（B）Service Replies

（C）Service AI Grounding

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A data scientist needs to view and manage models in Einstein Studio. The data scientist also needs to create prompt templates in Prompt Builder.
Which permission sets should an AI Specialist assign to the data scientist?

（A）Prompt Template Manager and Prompt Template User

（B）Prompt Template User and Data Cloud Admin

（C）Data Cloud Admin and Prompt Template Manager

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

Which business requirement presents a good use case for leveraging Einstein Prompt Builder?

（A）Identify potential high-value leads for targeted marketing campaigns.

（B）Forecast future sales trends based on historical data.

（C）Send reply to a request for proposal via a personalized email.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy.
Which prompt template type should the AI Specialist recommend?

（A）Field Generation

（B）Sales Email

（C）Record Summary

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

Universal Containers' sales team engages in numerous video sales calls with prospects across the nation. Sales management wants an easy way to understand key information such as deal terms or customer sentiments.
Which Einstein Generative AI feature should an AI Specialist recommend for this request?

（A）Einstein Call Summaries

（B）Einstein Conversation Insights

（C）Einstein Video KPI

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Universal Containers is rolling out a new generative AI initiative.
Which Prompt Builder limitations should the AI Specialist be aware of?

（A）Custom objects are supported only for Flex template types.

（B）Rich text area fields are only supported in Flex template types.

（C）Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.
How should UC meet this requirement?

（A）Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

（B）Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

（C）Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce.
Which feature provides this?

（A）Work Summaries

（B）Sales Insight Summary

（C）Sales Summaries

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Which part of the Einstein Trust Layer architecture leverages an organization's own data within a large language model (LLM) prompt to confidently return relevant and accurate responses?

（A）Data Masking

（B）Dynamic Grounding

（C）Prompt Defense

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Salesforce-AI-Specialist 無料問題集「Salesforce Certified AI Specialist」

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