Salesforce-AI-Specialist 無料問題集「Salesforce Certified AI Specialist」
Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information.
What is a possible explanation for the poor prompt performance?
What is a possible explanation for the poor prompt performance?
正解:B
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解説: (JPNTest メンバーにのみ表示されます)
Universal Containers (UC) wants to leverage Generative AI Salesforce functionality to reduce Service Agent handling time by providing recommended replies based on the existing Knowledge articles.
On which AI capability should UC train the service agents?
On which AI capability should UC train the service agents?
正解:B
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Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information.
In refining its prompt design strategy, which key practices should UC prioritize?
In refining its prompt design strategy, which key practices should UC prioritize?
正解:B
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解説: (JPNTest メンバーにのみ表示されます)