Salesforce-Communications-Cloud無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

質問 1

ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

（A）Use platform events and GetAsset API

（B）Use an on-demand data pull from communication cloud using REST API from servicer assurance

（C）Use a Bulk API connector via middleware

（D）Use industry order management to inform the assurance platform as a part of the orchestration plan

正解：D 解答を投票する

質問 2

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

（A）Create a churn trend app from a template in CRM analytics to identify customer likely to churn

（B）Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

（C）Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

（D）Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

正解：B 解答を投票する

質問 3

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

（A）The product Service sold has a recurring charge

（B）The product services sold can undergo future attribute changes

（C）The product/service sold is high volume, one time billing event, such as a pay per view

（D）The Product sold is a device accessory such as phone case

（E）The product services sold will have child features added in the future

正解：B、E 解答を投票する

質問 4

An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

（A）Service Account

（B）Service Entitlement

（C）Subscription

（D）Contract Line Item

正解：C 解答を投票する

質問 5

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

（A）Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

（B）Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

（C）Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

（D）Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

正解：B 解答を投票する

質問 6

A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

（A）Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs

（B）Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system

（C）Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy

（D）Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.

正解：B 解答を投票する

質問 7

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

（A）Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

（B）Model the Ethernet access device as a child product of the dedicated internet service offer

（C）Model dedicated internet service as a child product of the Ethernet access device offer.

（D）Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

正解：A 解答を投票する

質問 8

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.

（A）Use Digital Commerce APIs

（B）Use Cart Based APIs

（C）Use CPQAppHandler Methods

（D）Use EPC APIs

正解：A 解答を投票する

Salesforce-Communications-Cloud 無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

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