Salesforce-Communications-Cloud無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

質問 1

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

（A）Offering

（B）Promotions

（C）Discount

（D）Time Plan

正解：B、D 解答を投票する

質問 2

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.

（A）Use Digital Commerce APIs

（B）Use Cart Based APIs

（C）Use CPQAppHandler Methods

（D）Use EPC APIs

正解：A 解答を投票する

質問 3

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

（A）Design a quoting flow to negotiate price and discount approval process.

（B）Design a contract creation and contract renewal flows

（C）Design order capture and order fulfillment flows

（D）Design opportunity management flows and convert the opportunity to quote.

正解：A、D 解答を投票する

質問 4

niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

（A）Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering

（B）Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

（C）Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

（D）Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract

正解：C 解答を投票する

質問 5

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

（A）Use the integration procedure to manage the various task that technician need to undertake

（B）Use call out to fully automate the flow so that no manual steps are required

（C）Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

（D）Use data raptor to assist with integration and introduce several manual task into the flow.

正解：C 解答を投票する

質問 6

ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

（A）Use platform events and GetAsset API

（B）Use an on-demand data pull from communication cloud using REST API from servicer assurance

（C）Use a Bulk API connector via middleware

（D）Use industry order management to inform the assurance platform as a part of the orchestration plan

正解：D 解答を投票する

質問 7

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

（A）Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

（B）Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

（C）Create one decomposition relationship each from all commercial offerings to the same technical product

（D）Create one decomposition relationship each via one parent class product from all commercial offerings

正解：D 解答を投票する

質問 8

Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

（A）What tools and databases will be used to perform the migration

（B）Who will be the main point of contact for migration

（C）What data and from which system will be migrated

（D）What is the quality, structure and frequency of the data migration?

（E）What will be the overall cost for migration?

正解：A、C、D 解答を投票する

Salesforce-Communications-Cloud 無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

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