Salesforce-Loyalty-Management無料問題集「Salesforce Loyalty Management Accredited Professional」

質問 1

A company has decided to use Loyalty Management for customer retention, which will lead to increased revenue. Based on market research, the company decided to make the points available for its Loyalty Program Members after the return period of 14 days is over.
What is the best solution to meet the company ' s business requirements?

（A）Install App Exchange

（B）Enable Pending Points

（C）Enable Deferred Points

（D）Enable Escrow Points

正解：C 解答を投票する

質問 2

While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with theprogram?

（A）transaction Journal Type & Transaction Journal Subtype

（B）Loyalty Member Currency & Transaction Journal

（C）Loyalty Ledger & Transaction Journal

（D）Journal Type & Journal Subtype

正解：D 解答を投票する

質問 3

A Consultant needs to set up a new tier-point reset process for a new Loyalty Program,where the data- processing engine (DE) configuration is required.
How should the Consultant set up the data-processing engine with the least configuration effort?

（A）Create a copy of the expire activity based non-qualifying points DPE template.

（B）Create a copy of the reset qualifying points DPE template.

（C）Create a new data-processing engine from scratch / by first principle.

（D）Create a copy of the expirefixed non-qualifying points DPE template.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?

（A）Embed Loyalty Member Profile Cards

（B）Create formula fields on Case Object

（C）Develop a custom component

（D）Create a Screen Flow

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

A new segment in Customer Data Platform (CDP) will be used for sending notification emails to members with the following requirements: - The mail is sent on thefirst day of the month to the members that will have their membership expire at the end of the same month, starting from the 1st of April to 30th of June
- member ' s expiry-date are standardized to the last day of the month.
Which two configuration optionsbelow should be used for the new segment to fulfill this segmentation requirement?

（A）In the Segmentation Rule, Use " LoyaltyProgramMember " as the Direct object, > Operator: " Next Number of days " = 30 for the " Membership Expiry Date " attribute.

（B）In " Segment Property, " set " Publish Schedule " to " 24 hours " and the appropriate " Start Date " and " End Date

（C）In the Segmentation Rule, Use " LoyaltyProgramMember " as the Direct object, > Operator: " This Month " for the " Membership Expiry Date " attribute.

（D）In " Segment Property " , set " Publish Schedule " to " Don ' t Refresh " .

正解：B、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?

（A）Create standard Salesforce reports and dashboard

（B）Create anApp using existing templates

（C）Assign Analytics for Loyalty User Permissions.

（D）Schedule dataflow for the analytics

（E）Install CRM Analytics package

正解：C、D、E 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty program with minimal development time. However, its current Loyalty engine requires several complex system integrations with its marketing and customer service platforms. A Technical Consultant is brought in to assess the company ' s business requirements and recommend a feasible solution to deliver the desired Loyalty program for its customers.
Which two seamless integrations within the Salesforce ecosystem, does
Salesforce Loyalty Management offer that can be easily enabled by the Technical Consultant to meet the customer ' s business requirement?

（A）Third-party Customer Data Platform (CDP)

（B）Supplier and Partner Ecosystem

（C）Salesforce Service Cloud

（D）Salesforce Marketing Cloud

正解：C、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

What two ways could an Administrator configure a Promotion to target a specific audience?

（A）Create a campaign for a promotion. Create member segments in a third-party tool.Associate the members to campaigns via Campaign Members.

（B）Link a promotion to a campaign and associate a segment to the campaign

（C）Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion

（D）This functionality does not exist in Salesforce Loyalty Management.

正解：B、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to,and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group ' s requirements?

（A）Associate the site with the new Hotel Group Loyalty Program using API integration endpoints

（B）Create a site using the Experience Cloud site template called the Loyalty Member Portal

（C）Connect the website to the hotel ' s payment gateway

（D）Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.

（E）Associate the site with the new Hotel Group Loyalty Program

正解：B、D、E 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Salesforce-Loyalty-Management 無料問題集「Salesforce Loyalty Management Accredited Professional」

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