VERISME無料問題集「EXIN VeriSM™ Essentials」

質問 1

How does governance flow through an organization?

（A）Via performance contracts between an employee and his or her manager, making everybody responsible for part of the strategy.

（B）Via good planning in the higher levels of the organization, where it is critical that there is a clearly stated mission and vision with key objectives defined.

（C）Via delegation from owners to a governing body, who authorize organizationalcapabilitiesto take actions to create and support the outcomes to consumers.

（D）Via organization-wide gatherings once or twice a year, where owners/stakeholders present the mission, vision and objectives, and take feedback from employees.

正解：C 解答を投票する

質問 2

The Define stage of the VeriSM model produces a definition of what good service looks like.
During which process does this activity take place?

（A）Create the solution

（B）Gather requirements

（C）Define consumer needs

（D）Create the service blueprint

正解：B 解答を投票する

質問 3

VeriSM introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services.
In which element should frameworks such as ITIL or methodologies such as COBIT be included?

（A）Emerging technologies

（B）Resources

（C）Environment

（D）Management practices

正解：D 解答を投票する

質問 4

What is the best description of shadow behavior?

（A）Implementing systems or solutions without explicit organizational approval

（B）IT service provisioning being so good that consumers are unaware of IT

（C）Creating a tribal system where team members are overshadowed by others

（D）A junior observing a senior by doing job-shadowing and learning on-the-job

正解：A、C 解答を投票する

VERISME 無料問題集「EXIN VeriSM™ Essentials」

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