次の認定試験に速く合格する!
簡単に認定試験を準備し、学び、そして合格するためにすべてが必要だ。
(A)Auto-correction of operational issues after they have occurred
(B)Automatic incident referral to second line support
(C)Self service incident diagnosis
(D)Auto-detection of potential operational issues before they occur
(A)Overdelivering
(B)Overprocessing
(C)Overproduction
(D)Inventory
(A)DevOps sets up the principles for service management practices.
(B)DevOps advances service management practices by shifting them to the left, making them leaner.
(C)DevOps should be used only to develop new products and services.
(D)DevOps was established later than service management and therefore does not advance service management practices
(A)VeriSM takes all organizational capabilities into account.
(B)VeriSM is a logical evolution to older IT service management practices.
(C)VeriSM differentiates IT from other service management practices.
(D)VeriSM focuses on the corporate IT aspects in the organization.
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