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WGU Organizational Behaviors and Leadership (IBC1) 認定 Organizational-Behaviors-and-Leadership 試験問題:

1. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With high performance pressures
B) With defensive behaviors
C) With proactive behaviors
D) With organizational investment

2. What is a difference between a work group and a work team
Select one.

A) Work group members work individually while work teams accomplish work through a coordinated effort.
B) The goal of work groups is collective performance while the goal of work teams is to share information that is helpful to each worker.
C) Work group skills are complementary while work team skills are random and varied.
D) A work group's performance is greater than the sum of the individual inputs while a work teamfocuses on improving individual efforts.

3. A team is struggling to resolve procedural issues that govern their performance.
What should the team leader do to resolve the problem?
Select one.

A) Take a hands-off attitude
B) Change team membership
C) Use conflict resolution methods
D) Impose a solution

4. How might a charismatic leader work to increase performance in an organization?
Select one.

A) Take a transactional approach emphasizing contingent rewards
B) Avoid confusion of purpose by adhering to strictly conventional behavior
C) Convey through words and actions a new set of values
D) Take a laissez-faire approach to encourage goal achievement

5. Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.

A) Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
B) Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
C) Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
D) Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.

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